Work for Us

$19/hr |  Part-Time & Full-Time Available | Full-Time Benefits including Health/Dental/Vision Insurance, 401K, PTO
EOE

PRIMARY FUNCTION: Welcome Center Information Specialists are primarily responsible for providing exceptional guest service while consulting with visitors and locals on the activities and services available in Breckenridge. Ideal candidate would demonstrate an outgoing, helpful attitude and possess a personal interest in travel and tourism. The position requires an ability to navigate multiple online and software systems, excellent communication skills, and a team-minded attitude.

ESSENTIAL DUTIES & RESPONSIBILITES:

• Provides excellent service to every resident and guest who enters the Breckenridge Welcome Center, striving to use our 5 service standards in all interactions.
• Possesses a genuine interest in Breckenridge and displays willingness to try its many activities
• Responds to guest inquiries (walk-in, telephone, email) in a courteous, consistent, and timely manner
• Ability to understand and master multiple software and online reservation systems
• Punctual and thorough in completing opening and closing procedures
• Maintains daily log on visitor engagements
• Represents the BTO and the community in a professional and enthusiastic manner at all times
• Maintains a clean and organized work place, abiding by all Public Health guidelines
• Engaged communicator who understands the importance of
• Eagerly books reservations for activities and lodging
• Other duties and special projects as assigned

SKILLS:

• Knowledge of Breckenridge retail, restaurants, and activities
• Computer savvy, able to navigate multiple software and online systems
• Guest service oriented, with an ability to treat each guest as an individual
• Highly motivated, team player, and able to manage multiple demands
• Proven outstanding organizational skills
• Excellent verbal and written communication

To apply, please send a cover letter and resume to BTO Accounting Manager

Base pay range: $80,000 – $125,000/yr | Full-Time | Full-Time Benefits including Health/Dental/Vision Insurance, 401K, PTO
EOE

PRIMARY FUNCTION: Develop and execute strategic marketing plans that deliver on overall goals set by Board of Directors (BOD) and Town of Breckenridge (TOB). Develop, monitor and manage initiatives and metrics that deliver on the marketing plan and overall Breckenridge Tourism Office mission.

ESSENTIAL DUTIES & RESPONSIBILITES:

• Develop plans based on metrics, research, and competitive analysis for BOD and TOB that deliver on expected goals and show proven results
• Develop, manage, forecast and report on budgets to support strategic goals; identifying variances from prior budgets/plans and make recommendations as appropriate
• Hire, manage, direct, develop, report and monitor work flows/time-management between a high-performing marketing team and agencies and continually monitor for performance. Ensure department workflow and agencies are on strategy, on brand and work with internal and external teams to create a coordinated message in the marketplace
• Ensure all messaging is consistent with Brand; is professional and accurate
• Present marketing plan, and status updates to BOD, TOB and business community as appropriate
• Ensure efficient use of marketing resources – budget and staffing.
• Develop clear performance standards and reviews for direct reports including Digital Content Manager, Digital Marketing Manager, Media Asset Manager/Videographer, and Group Sales
• Ensure direct report’s career growth with proper training and succession planning
• Oversee, analyze and review (weekly) the company’s use of analytic platforms to understand customer’s preferences, priorities and patterns to accurately measure that goals and strategies are being met
• Proactively recommend course changes based on metrics, competitive data or overall shifts in market trends
• Ensure strong leadership, project development and communication skills at all Local and State levels
• Lead, present, inform and attend committees/presentations to include, but not limited to: BTO Marketing Committee, Colorado Tourism Office Marketing Committee, CEO, BTO, TOB, BSR (Breckenridge Ski Resort), local business leaders and community forums as appropriate
• Ensure a positive, productive, fun work environment

TEAMWORK:

• Work as a positive, proactive team leader and team player within BTO and Breckenridge Community
• Assist other BTO departments as necessary
• Keep management promptly informed of all problems, opportunities or unusual matters of significance so that appropriate action may be taken
• Ensure positive, productive working relationships with peers in the community – BSR, BHA, BCA, TOB and other professionals and professional organizations
• Attends BTO functions and staff meetings when requested
• Proactively informs management and/or affected departments if deadlines cannot be met and organizational flow could be compromised

 PROFESSIONAL/STANDARDS/ETHICS:

• Perform all duties and responsibilities in a timely and effective manner in accordance with established company policies
• Model professional standards for team – accountability, integrity, teamwork, accurate correspondence, timely and complete responses.
• Exemplify standards and ethics as defined by the BTO team in-and-outside of the office.
• Represents the BTO and the community in a professional and enthusiastic manner at all times.
• Effectively perform other duties as assigned
• Continually expands knowledge and skills related to the job
• Hybrid work environment, local applicants preferred
• Is fully accountable while working remotely

To apply, please send a cover letter and resume to BTO Accounting Manager